What 75 countries taught me about software

Every city teaches you how it wants to be used. Tokyo tells you with signage and ritual; Marrakech tells you by letting you get lost until a pattern emerges. Software is the same — the best systems are legible to strangers.

After fifteen years of building for companies across three continents, I've noticed the failures are rarely technical. They're failures of translation: between what a business says it needs and what it actually does every day. Travel is good training for this. You learn to watch what people do, not what the guidebook says.

A few rules I keep returning to: design for the person who arrives knowing nothing. Make the default path the correct path. And when something feels overly complicated, it's usually because nobody asked an obvious question early enough.

— This is a sample post written by Claude. Replace it with your own words; the structure stays.